This has nothing to do with the quality of the product on the field.
They concentrate on things like how you like the silly scoreboard buffoonery (bongo cam? C'mon man), silly installations around the entry plazas (come see the giant Jets letters! yeesh), horrible parking and entry/exit and whether the staff was nice to you (well at least they always are). They do sneak on one or two questions about how you feel about the value of your tickets and whether you'd recommend Jets games to others, but it seems like an afterthought.
I don't mind the mediocrity. I've had a lifetime of it. I expect it to continue for the balance of my lifetime. After all, the team is the St. Louis Browns of the NFL.
I do have significant dissatisfaction as a ticket holder to the point that I do not even want to follow the club anymore. As a lifetime habitual ballpark attendee, the past 6 years (if not every year since 1984) have left an awful taste in my mouth. Not for the play on the field but for the way I've have been treated by the office and the feeling that they reached into my pocket and in spirit, stole my money.
My beef was/is the complete lack of value on the PSL. We get bupkis for our money, not even any club access. They cite the rewards points program as a great benefit but I have yet to see anything I could use them for and they just expire. I also question where there is some consumer law that would protect us from the out and out lies they told while the hard sold the tickets back when the stadium (which looks like a huge overcast day) opened. Generally, I could not find much good to say, but I am 99.44% sure that here is no one in this organization that gives a damn.
I did tell them to keep the insult of the 50 cent pin that they send for attending all 10 games (again). Great reward guys.
So what's your beef, if any? Remember that they do not ask about the quality on the field.
They concentrate on things like how you like the silly scoreboard buffoonery (bongo cam? C'mon man), silly installations around the entry plazas (come see the giant Jets letters! yeesh), horrible parking and entry/exit and whether the staff was nice to you (well at least they always are). They do sneak on one or two questions about how you feel about the value of your tickets and whether you'd recommend Jets games to others, but it seems like an afterthought.
I don't mind the mediocrity. I've had a lifetime of it. I expect it to continue for the balance of my lifetime. After all, the team is the St. Louis Browns of the NFL.
I do have significant dissatisfaction as a ticket holder to the point that I do not even want to follow the club anymore. As a lifetime habitual ballpark attendee, the past 6 years (if not every year since 1984) have left an awful taste in my mouth. Not for the play on the field but for the way I've have been treated by the office and the feeling that they reached into my pocket and in spirit, stole my money.
My beef was/is the complete lack of value on the PSL. We get bupkis for our money, not even any club access. They cite the rewards points program as a great benefit but I have yet to see anything I could use them for and they just expire. I also question where there is some consumer law that would protect us from the out and out lies they told while the hard sold the tickets back when the stadium (which looks like a huge overcast day) opened. Generally, I could not find much good to say, but I am 99.44% sure that here is no one in this organization that gives a damn.
I did tell them to keep the insult of the 50 cent pin that they send for attending all 10 games (again). Great reward guys.
So what's your beef, if any? Remember that they do not ask about the quality on the field.